Company Name: Air Canada Jazz
Position: Inflight Services Manager/Chef — Service en vol - YYC
Description: YYC-2010-531-003263
Description
Flight Attendant Communication and Support:
•Follow-up on Inflight reports, questions and concerns in a timely
manner.
•Must be willing to work a flexible schedule, including some
weekend and shift-work, to ensure sufficient office coverage.
•On Call Support required.
•Conduct regular ramp visits where possible to maintain
management visibility and accessibility to Flight Attendants.
•Operate as a Flight Attendant to remain current on Flight
Attendant issues and support operations.
•Debrief and support Flight Attendants after onboard incidents.
•Participate on any Inflight/Flight Attendant teams, as required.
•Provide the necessary resources and tools for employees to
perform their duties.
•Demonstrate support and commitment to the diverse needs
employees.
•Communicate and bring meaning to department/corporate
directions and communications in a timely manner.
•Create an open, honest and supportive work environment.
•Encourage ongoing teamwork in meetings, open dialogue, team
challenges, and informal collective experiences.
Flight Attendant Performance:
•Monitor employees in all aspects of performance: customer
service, compliance with safety and service procedures, uniform
standards, company policies, etc. Coach and discipline, when
necessary, ensuring all contract articles are applied consistently.
•Ensure consistency in application of company policies, procedures
and standards within the Flight Attendant group.
•Conduct Flight Attendant line checks.
•Recognize and reward employees when appropriate.
•Monitor Flight Attendant absenteeism.
New Flight Attendants:
•Liaise with Corporate Development during initial classes.
•Participate in new hire line checks.
•Monitor performance of probationary employees.
•Recruitment: Participate in Flight Attendant interviews and hiring.
Union Relations:
•Participate in regional Union/Management meetings, providing
support and feedback, as required.
•Participate in the grievance process up to and including grievance
hearings, when required.
•Maintain a full understanding of the union contract and apply
articles consistently.
Flight Attendant Service Standards:
•Liaise with Onboard Product to ensure superior customer service
is provided.
•Support the budget process by managing to budget.
•Complete goals and objectives as assigned.
•Communicate regularly with Regional Manager, Inflight Service.
•All other duties assigned by Regional Manager and/or Director,
Inflight Service.
•Perform duties in accordance with established policies and
procedures while giving primary consideration to personal safety,
the safety of co-workers and customers.
Principales responsabilités :
Communications et soutien aux agents de bord :
•Faire un suivi opportun des rapports de vol, des questions et des
préoccupations des agents de bord.
•Être disposé à travailler selon des horaires variables (certaines
fins de semaine ou selon des quarts de travail) afin d'assurer une
présence dans les bureaux.
•Offrir un soutien sur appel.
•Lorsqu'il est possible de le faire, se rendre sur l'aire de trafic afin
de répondre aux questions des agents de bord et d'assurer une
certaine représentativité de l'équipe de gestion.
•Assumer les fonctions d'agent de bord afin de bien connaître les
préoccupations de ces derniers et appuyer l'exploitation.
•Discuter avec les agents de bord à la suite d'un incident et
apporter son appui.
•Faire partie de différentes équipes de travail (Service en vol /
agents de bord), au besoin.
•Fournir aux agents de bord les outils et ressources nécessaires à
l'accomplissement de leur travail.
•Appuyer les employés et s'efforcer de répondre à leurs besoins.
•Communiquer et expliquer les différentes directives de
l'entreprise / du service de façon opportune.
•Créer un milieu de travail sain, ouvert et coopératif.
•Lors de réunions, favoriser le travail d'équipe, les discussions
franches, les défis d'équipe et le partage d'information utile.
Rendement des agents de bord :
•Assurer un suivi de tous les aspects afférents au rendement des
agents de bord : service à la clientèle, respect des procédures en
matière de sécurité et de service, normes en matière d'uniformes,
politiques de l'entreprise, etc. Fournir l'encadrement requis,
prendre des mesures disciplinaires - si nécessaire - et faire en
sorte que les dispositions de la convention collective soient mises
en application.
•Faire preuve de cohérence dans la mise en application des
politiques, procédures et normes de l'entreprise.
•Effectuer régulièrement des vérifications en ligne.
•Reconnaître les accomplissements des employés et les
récompenser, lorsque approprié.
•Suivre le taux d'absentéisme des agents de bord.
Nouveaux agents de bord :
•Maintenir des liens étroits avec l'Expansion de l'entreprise lors des
cours initiaux.
•Participer aux vérifications en ligne des nouveaux employés
•Suivre le rendement des employés en période d'essai.
•Participer au processus de recrutement (entrevues et embauche).
Relations avec le syndicat :
•Participer aux réunions patronales / syndicales ; apporter son
appui et sa rétroaction au besoin.
•Participer aux procédures de règlement de griefs, notamment aux
auditions de griefs, au besoin.
•S'assurer de bien connaître la convention collective et mettre en
application les dispositions de cette dernière.
Normes de service :
•Communiquer avec Fournitures de Bord afin de s'assurer qu'un
service à la clientèle de grande qualité est offert.
•Suivre le processus budgétaire en respectant le budget établi.
•Atteindre les objectifs fixés.
•Communiquer sur une base régulière avec le chef de service
régional - Service en vol.
•Accomplir toute autre tâche assignée par le chef de service
régional ou le directeur du Service en vol.
•Accomplir les tâches en fonction des politiques et procédures
établies tout en accordant la priorité à sa propre sécurité, à celle
de ses collègues et des clients.
Qualifications
•Past supervisory/management experience is preferred.
•Previous Flight Attendant experience is preferred.
•Previous Inflight knowledge or experience is an asset.
•Experience using CrewTrac would be an asset.
•Knowledge of Collective Agreements and their application is an
asset.
•Proficiency in Microsoft Word and Excel is a requirement.
•Bilingualism is an asset.
Please be advised that review of applications begins 10 days after
position is posted and continues until the position is filled. Please
note that only those selected for an interview will be contacted.
Thank you.
Formation et compétences requises :
•Une expérience en supervision / en gestion est souhaitable.
•Une expérience d'agent de bord est souhaitable.
•Une connaissance du Service en vol ou une expérience dans ce
secteur est un atout.
•Une connaissance de CrewTrac est un atout.
•Une connaissance des conventions collectives est un atout.
•Une bonne connaissance de Microsoft Word et d'Excel est requise.
•Le bilinguisme (anglais et français) est un atout.
Veuillez prendre note que la revue des dossiers de candidature
commence 10 jours après l'affichage du poste et se poursuit
jusqu'à ce que le poste soit pourvu. Veuillez noter que nous
communiquerons uniquement avec les personnes retenues pour
une entrevue. Merci.
Primary Location: CA-AB-Calgary
Schedule: Full-time
Job Type: Temporary Work
Terms of Employment in Months: 14
Shift: Variable
Number of Openings: 1
Address:
Telephone: N/A
Fax: N/A
Direct Link: http://www.flyjazz.ca/en/home/aboutjazz/careers.aspx
A blog that covers my 40 plus years of flying plus tips and leads for corporate and commercial fight attendants!
Wednesday, March 17, 2010
In-Flight Supervisor US Airways
Company Name: USAirways
Position: Supervisor, Inflight Operations (Phoenix, AZ)
Description: This position will provide daily operational support to front-line employees (i.e., flight attendants).
Detailed Description
§ Supports and assists flight attendants
§ Provides coaching and counseling and issues discipline when warranted
§ Provides direction on interpretation of the Collective Bargaining Agreement
§ Conducts investigations
§ Participates in defusing following critical incidents
§ Serves as operational liaison with other departments
§ Performs line checks aboard revenue flights
§ Participates in after hours on-call duty rotation
§ Participates in interviews for certain InFlight staff positions
§ Performs other duties and special projects, as assigned by director/manager
Job Requirements
§ Minimum 2 yrs experience in a leadership role requiring effective coaching, counseling and motivational skills
§ Knowledge of Company guidelines, Company/AFA agreement and flight attendant duties and responsibilities
§ Must be able to obtain and maintain InFlight qualification, if not currently InFlight qualified
§ Excellent verbal, written, and interpersonal skills
§ Proficient with Microsoft Office software; CATS/SBS Maestro preferred
§ Approachable and professional demeanor
§ Ability to work with all levels of management and employees
§ Ability to perform well under stress and to manage a heavy and diverse workload
§ Undergraduate degree or equivalent experience/training
§ FAA drug test required
Address:
111 W. Rio Salado Parkway
Tempe, AZ 85281
Telephone: N/A
Fax: N/A
Direct Link: https://applications.usairways.com/OA_HTML/OA.jsp?akRegionCode=IRC_VIS_VAC_DISPLAY_PAGE&akRegionApplicationId=800&OASF=IRC_VIS_VAC_DISPLAY&OAHP=IRC_EXT_SITE_VISITOR_APPL&retainAM=N&addBreadCrumb=RP&p_svid=34227
Position: Supervisor, Inflight Operations (Phoenix, AZ)
Description: This position will provide daily operational support to front-line employees (i.e., flight attendants).
Detailed Description
§ Supports and assists flight attendants
§ Provides coaching and counseling and issues discipline when warranted
§ Provides direction on interpretation of the Collective Bargaining Agreement
§ Conducts investigations
§ Participates in defusing following critical incidents
§ Serves as operational liaison with other departments
§ Performs line checks aboard revenue flights
§ Participates in after hours on-call duty rotation
§ Participates in interviews for certain InFlight staff positions
§ Performs other duties and special projects, as assigned by director/manager
Job Requirements
§ Minimum 2 yrs experience in a leadership role requiring effective coaching, counseling and motivational skills
§ Knowledge of Company guidelines, Company/AFA agreement and flight attendant duties and responsibilities
§ Must be able to obtain and maintain InFlight qualification, if not currently InFlight qualified
§ Excellent verbal, written, and interpersonal skills
§ Proficient with Microsoft Office software; CATS/SBS Maestro preferred
§ Approachable and professional demeanor
§ Ability to work with all levels of management and employees
§ Ability to perform well under stress and to manage a heavy and diverse workload
§ Undergraduate degree or equivalent experience/training
§ FAA drug test required
Address:
111 W. Rio Salado Parkway
Tempe, AZ 85281
Telephone: N/A
Fax: N/A
Direct Link: https://applications.usairways.com/OA_HTML/OA.jsp?akRegionCode=IRC_VIS_VAC_DISPLAY_PAGE&akRegionApplicationId=800&OASF=IRC_VIS_VAC_DISPLAY&OAHP=IRC_EXT_SITE_VISITOR_APPL&retainAM=N&addBreadCrumb=RP&p_svid=34227
In-Flight Director Pinnacle
Company Name: Pinnacle Airlines
Position: INFLIGHT DIRECTOR (Memphis, TN)
Description: Pinnacle Airlines Corp., a holding company, operates Pinnacle Airlines, Inc., a leader in the regional airline industry. Pinnacle Airlines, Inc. is a Delta Connection regional jet partner with Delta Airlines. Pinnacle is a public corporation traded on the NASDAQ under the symbol PNCL with headquarters in Memphis, Tennessee. We have over 4,300 employees and operate a fleet of 124 Canadair Regional Jets (50 seaters) and 19 (76 seaters) serving 134 cities in 37 states and 5 Canadian provinces with over 800 departures daily. Pinnacle Airlines was recognized in 2004 as the fastest growing regional airline in the world and we are poised for additional growth.
Pinnacle Airlines Corp. purchased Colgan Airlines, Inc., in early 2007, and operates as a commercial carrier for United Express, Continental Connection, and US Airways Express, with a fleet of 39 Saab 340s and 11 Beech 1900Ds.
The combination of companies will provide many challenging and fun employment opportunities with excellent benefits. We are looking for enthusiastic, passionate minds to help us. New positions are posted each week for external and internal applicants, concurrently.
Pinnacle Airlines, Inc.’s is an Equal Opportunity Employer.
Domiciles:
* Memphis, TN, Corporate Headquarters
* Detroit, MI - DTW
* Minneapolis, IN - MSP
* Atlanta, GA - ATL
Benefits:
* Health, Dental, Life, Vision Plans
* 401(k) (Eligible 1st of month following 90 days of date for hire.)
* Long Term Disability
* Flexible Spending Accounts
* 8 Company Paid Holidays
* Vacation
* Free or Reduced Fare travel throughout NWA system and over 150 reciprocal agreements, eligible immediately upon hire.
Come join us now and enjoy a family-friendly culture and Guiding Principles that encourage excellent customer service. The productivity of our employees is amongst the highest in the industry and we have fun doing it! Pinnacle is experiencing exciting growth and job opportunities. We are proud of our Promotion From Within philosophy that allows our employees to experience growth in their career aspirations.
Requirements
Director, Inflight Services
ESSENTIAL JOB FUNCTIONS:
* Works under the direction and supervision of the President & General Manager.
* Works with FAA agencies and Principle Operations Inspector on regulatory issues while ensuring safety and regulatory compliance.
* Develops and is accountable for Inflight Departmental Operational policies and procedures to ensure a safe and efficient airline operation.
* Maintains a high level of knowledge in the following areas: Company policy and procedures, Pinnacle FAM, Emergency Response Manual, Inflight Training Program, applicable parts of the GOM and FAA Regulations.
* Supervises the maintenance of the Flight Attendant Manual and coordinates the integration of other manuals and memos to comply with regulatory, safety, and operational changes.
* Coordinates with each respective Program Manager to ensure standardization of Inflight procedures.
* Ensures that the highest standards of all Inflight training is presented to include new hire, recurrent, and any other Company or required training conducted in compliance with applicable FAA Regulations.
* Coordinates Inflight Services activities with other Company departments to ensure the highest standards, safety, and efficiency of airline operations.
* Assists in the maintenance of all Inflight training records in compliance with FAA regulations.
* Oversees and assists the People Department in the recruitment and selection of Flight Attendants.
* Ensures that all Flight Attendants comply with Company policies and procedures and FAA regulations.
* Directly supervises all Inflight Base Managers, and participates in the decisions of hiring, promoting and terminating of Inflight Services employees. Promotes and maintains employee morale and diversity.
* Monitors operational performance on a daily basis and advises the President & General Manager on status.
* Develops budget for department.
* Assists in the establishment of crew staffing levels and reviews crew utilization.
* Participates in negotiations and administration of the flight attendant contract.
* Responsible for development of a balanced program of discipline and for conducting investigations and interviews when violations of company policy or federal regulations occur.
* Establish, evaluate, maintain and administer all standards of work performance, appearance, dependability, attendance, conduct and safety for the Inflight Services department.
* Conduct special studies or projects as required by the President & General Manager.
* Participate in programs as established by the Vice President of Safety.
* Follow up of crew communication reports, crew incident reports, and other correspondence.
* Participates in scheduled department staff meetings.
* Represents the Company at industry-related venues.
OTHER FUNCTIONS: Performs additional functions (essential or otherwise) which may be assigned from time to time.
TYPICAL PHYSICAL DEMANDS: Some repetitive motion such as typing. Position requires some physical exertion such as pulling, pushing, reaching, bending, standing, walking and light lifting of boxes, bags and electronic equipment not in excess of 40 lbs. Can involve long periods of sitting.
TYPICAL WORKING CONDITIONS: Office work and airport operations in all types of weather.
MINIMUM OUALIFICATIONS: Four-year college degree, four years of supervisory experience, and two years of airline operations experience (or equivalent experience). Excellent leadership, interpersonal, communications (both written and oral) and organizational skills. Superior knowledge of company policies, procedures and standards. Intermediate typing skills and knowledge of Word, Excel and Power Point software.
Address:
Attn: Paola High
Pinnacle Airlines
1689 Nonconnah Blvd., Suite 111
Memphis, TN 38132-2102
Telephone: 901.344.5785
Fax: N/A
Direct Link: www.flypinnacle.com
Position: INFLIGHT DIRECTOR (Memphis, TN)
Description: Pinnacle Airlines Corp., a holding company, operates Pinnacle Airlines, Inc., a leader in the regional airline industry. Pinnacle Airlines, Inc. is a Delta Connection regional jet partner with Delta Airlines. Pinnacle is a public corporation traded on the NASDAQ under the symbol PNCL with headquarters in Memphis, Tennessee. We have over 4,300 employees and operate a fleet of 124 Canadair Regional Jets (50 seaters) and 19 (76 seaters) serving 134 cities in 37 states and 5 Canadian provinces with over 800 departures daily. Pinnacle Airlines was recognized in 2004 as the fastest growing regional airline in the world and we are poised for additional growth.
Pinnacle Airlines Corp. purchased Colgan Airlines, Inc., in early 2007, and operates as a commercial carrier for United Express, Continental Connection, and US Airways Express, with a fleet of 39 Saab 340s and 11 Beech 1900Ds.
The combination of companies will provide many challenging and fun employment opportunities with excellent benefits. We are looking for enthusiastic, passionate minds to help us. New positions are posted each week for external and internal applicants, concurrently.
Pinnacle Airlines, Inc.’s is an Equal Opportunity Employer.
Domiciles:
* Memphis, TN, Corporate Headquarters
* Detroit, MI - DTW
* Minneapolis, IN - MSP
* Atlanta, GA - ATL
Benefits:
* Health, Dental, Life, Vision Plans
* 401(k) (Eligible 1st of month following 90 days of date for hire.)
* Long Term Disability
* Flexible Spending Accounts
* 8 Company Paid Holidays
* Vacation
* Free or Reduced Fare travel throughout NWA system and over 150 reciprocal agreements, eligible immediately upon hire.
Come join us now and enjoy a family-friendly culture and Guiding Principles that encourage excellent customer service. The productivity of our employees is amongst the highest in the industry and we have fun doing it! Pinnacle is experiencing exciting growth and job opportunities. We are proud of our Promotion From Within philosophy that allows our employees to experience growth in their career aspirations.
Requirements
Director, Inflight Services
ESSENTIAL JOB FUNCTIONS:
* Works under the direction and supervision of the President & General Manager.
* Works with FAA agencies and Principle Operations Inspector on regulatory issues while ensuring safety and regulatory compliance.
* Develops and is accountable for Inflight Departmental Operational policies and procedures to ensure a safe and efficient airline operation.
* Maintains a high level of knowledge in the following areas: Company policy and procedures, Pinnacle FAM, Emergency Response Manual, Inflight Training Program, applicable parts of the GOM and FAA Regulations.
* Supervises the maintenance of the Flight Attendant Manual and coordinates the integration of other manuals and memos to comply with regulatory, safety, and operational changes.
* Coordinates with each respective Program Manager to ensure standardization of Inflight procedures.
* Ensures that the highest standards of all Inflight training is presented to include new hire, recurrent, and any other Company or required training conducted in compliance with applicable FAA Regulations.
* Coordinates Inflight Services activities with other Company departments to ensure the highest standards, safety, and efficiency of airline operations.
* Assists in the maintenance of all Inflight training records in compliance with FAA regulations.
* Oversees and assists the People Department in the recruitment and selection of Flight Attendants.
* Ensures that all Flight Attendants comply with Company policies and procedures and FAA regulations.
* Directly supervises all Inflight Base Managers, and participates in the decisions of hiring, promoting and terminating of Inflight Services employees. Promotes and maintains employee morale and diversity.
* Monitors operational performance on a daily basis and advises the President & General Manager on status.
* Develops budget for department.
* Assists in the establishment of crew staffing levels and reviews crew utilization.
* Participates in negotiations and administration of the flight attendant contract.
* Responsible for development of a balanced program of discipline and for conducting investigations and interviews when violations of company policy or federal regulations occur.
* Establish, evaluate, maintain and administer all standards of work performance, appearance, dependability, attendance, conduct and safety for the Inflight Services department.
* Conduct special studies or projects as required by the President & General Manager.
* Participate in programs as established by the Vice President of Safety.
* Follow up of crew communication reports, crew incident reports, and other correspondence.
* Participates in scheduled department staff meetings.
* Represents the Company at industry-related venues.
OTHER FUNCTIONS: Performs additional functions (essential or otherwise) which may be assigned from time to time.
TYPICAL PHYSICAL DEMANDS: Some repetitive motion such as typing. Position requires some physical exertion such as pulling, pushing, reaching, bending, standing, walking and light lifting of boxes, bags and electronic equipment not in excess of 40 lbs. Can involve long periods of sitting.
TYPICAL WORKING CONDITIONS: Office work and airport operations in all types of weather.
MINIMUM OUALIFICATIONS: Four-year college degree, four years of supervisory experience, and two years of airline operations experience (or equivalent experience). Excellent leadership, interpersonal, communications (both written and oral) and organizational skills. Superior knowledge of company policies, procedures and standards. Intermediate typing skills and knowledge of Word, Excel and Power Point software.
Address:
Attn: Paola High
Pinnacle Airlines
1689 Nonconnah Blvd., Suite 111
Memphis, TN 38132-2102
Telephone: 901.344.5785
Fax: N/A
Direct Link: www.flypinnacle.com
Monday, March 15, 2010
Instructor UK
Salary band £200 - £300/day
Salary details unknown
Location All UK Regions
Job type Contract
Company Active Aviation Training [ASCG]
Contact Human Resources
Job categories Training/Instructors
Posted 10/03/2010
Expires 24/03/2010
Job Description
SEP Instructors for short and long term consultancy training projects
The role of the SEP Instructor is to instruct and examine cabin crew during initial, conversion, continuation and recurrent training.
The full job description will be provided upon request to the Head of Training
The applicant criteria
Applicants should have considerable experience in the airline industry,
Minimum of two years experience in the delivery of cabin crew training,
Valid Certificate in training delivery and instructional techniques,
Minimum of three years experience in operating as cabin crew with experience in operating on at least two different aircraft types,
Must have experience in delivering any or all of the following cabin crew training subjects:
-Safety Equipment and Emergency Procedures
-First Aid and Aviation Medicine
-Dangerous Goods
-Aircrew Security
-Crew Resource Management
The ability to communicate effectively with a professional and thorough manner are also essential requirements for this position.
The successful candidate will be enthusiastic, positive, and flexible. He/she will be a confident and clear communicator both verbally and on paper.
The selection process
The selection process is divided into sections in order to assess your ability to write and present material, your skills at report writing and your aptitude for the position as follows:
All applications will be considered, and you will hear from us after the closing date.
Position based in London, UK
Filter questions
As part of the application process the recruiter has asked that you answer some filter questions. You will be asked the questions below, only continue your application if you can answer these.
Do you have the right to live and work in the EU?
Do you meet the minimum criteria stated in the vacancy?
Salary details unknown
Location All UK Regions
Job type Contract
Company Active Aviation Training [ASCG]
Contact Human Resources
Job categories Training/Instructors
Posted 10/03/2010
Expires 24/03/2010
Job Description
SEP Instructors for short and long term consultancy training projects
The role of the SEP Instructor is to instruct and examine cabin crew during initial, conversion, continuation and recurrent training.
The full job description will be provided upon request to the Head of Training
The applicant criteria
Applicants should have considerable experience in the airline industry,
Minimum of two years experience in the delivery of cabin crew training,
Valid Certificate in training delivery and instructional techniques,
Minimum of three years experience in operating as cabin crew with experience in operating on at least two different aircraft types,
Must have experience in delivering any or all of the following cabin crew training subjects:
-Safety Equipment and Emergency Procedures
-First Aid and Aviation Medicine
-Dangerous Goods
-Aircrew Security
-Crew Resource Management
The ability to communicate effectively with a professional and thorough manner are also essential requirements for this position.
The successful candidate will be enthusiastic, positive, and flexible. He/she will be a confident and clear communicator both verbally and on paper.
The selection process
The selection process is divided into sections in order to assess your ability to write and present material, your skills at report writing and your aptitude for the position as follows:
All applications will be considered, and you will hear from us after the closing date.
Position based in London, UK
Filter questions
As part of the application process the recruiter has asked that you answer some filter questions. You will be asked the questions below, only continue your application if you can answer these.
Do you have the right to live and work in the EU?
Do you meet the minimum criteria stated in the vacancy?
Corporate UAE
Company Name: Royal Jet Group
Position: Cabin Crew (Middle East)
Description: JOB PURPOSE
To deliver a high standard of customer service and safety on board
all Royal Jet aircrafts contributing to consistent service excellence.
DUTIES AND RESPONSIBILITIES
1. Provide a safe environment for Guests and Cabin Crew onboard
through safe work practice and adequate SEP knowledge
2. To be contactable during duty days and display evident of
satisfactory attendance record in order to avoid disruption to flight
operations
3. Perform onboard service in accordance to Royal Jet service
process and standards, to maintain the highest level of Customer
Service
4. Maintain onboard equipments in terms of quality and quantity,
particularly when the aircraft is away from base, in order to reduce
costs associated with breakages and losses
5. Understand, anticipate and deliver the highest level of service to
all Guests by availing all their requests in a timely manner and
maintaining integrity, confidentiality and professionalism at all
times.
6. Maintain valid passport, visas, GCAA License and Medical
licenses.
7. May be required to take on supervisory responsibilities as
required by the company.
Skills
Minimum Qualifications, Experience, Training, Knowledge
- 23 years of age (minimum hiring age) and 35 years of age
(maximum hiring age)
- 2 years experience with an International Airline, including First
Class/Business Class or Private VIP Charter experience
- Previous Catering/ Hotel/ Hospitality/ Customer Service
- Previously completed SEP and Aviation health training
- Previously completed Ab-initio Cabin Crew training
- Hospitality training (desirable)
- Catering training (desirable)
- Flying License
- Good command in English Language, additional language will be
an advantage
- Understands the value of exceptional customer service, safety
and aspects of life as a Cabin Crew member in a non-scheduled
operation
- The ability to work under pressure and to be flexible, and
understand the goals of the Company
- Excellent interpersonal and communication skills
COMMUNICATION AND WORKING RELATIONSHIPS
Liaises with Purser, Director Services and Cabin Crew, Product
Development, Training and Standards Manager, Catering Manager,
Operations, other crew members, External and Internal Customers
such as, Onboard Customers and GFCC, Rostering, Catering,
Engineers, Dispatchers, Commissary Services and Dry Stores
KEY DIMENSIONS AND RELATED RESULTS
To consistently maintain the highest level of service excellence in a
continually changing environment.
To perform well under pressure, successfully prioritize and
complete multiple tasks whilst at the same time meeting customer
demands.
To show diplomacy and tact in all types of situations and varying
circumstances
OPERATING ENVIRONMENT
Meeting the high expectations of Royal Jet VVIP’s in a continually
changing environment.
Maintain harmony within a multi-cultural team of Cabin Crew.
To achieve and consistently maintain daily service excellence and
to understand and anticipate VVIP needs.
JOB SPECIFIC COMPETENCIES
- Customer Service Excellence
- Personal Presentation and Attitude
Education
- Educated to a minimum of high school standard
Apply online.
Address:
UAE - Abu Dhabi
Khalifa City A
PO Box 60666
Abu Dhabi , UAE
Telephone: N/A
Fax: N/A
Direct Link: http://careerroyaljet.bayt.com/en/job/?xid=1154814&search_id=fqD8Qmrb&result_id=8xPjTbpV
Position: Cabin Crew (Middle East)
Description: JOB PURPOSE
To deliver a high standard of customer service and safety on board
all Royal Jet aircrafts contributing to consistent service excellence.
DUTIES AND RESPONSIBILITIES
1. Provide a safe environment for Guests and Cabin Crew onboard
through safe work practice and adequate SEP knowledge
2. To be contactable during duty days and display evident of
satisfactory attendance record in order to avoid disruption to flight
operations
3. Perform onboard service in accordance to Royal Jet service
process and standards, to maintain the highest level of Customer
Service
4. Maintain onboard equipments in terms of quality and quantity,
particularly when the aircraft is away from base, in order to reduce
costs associated with breakages and losses
5. Understand, anticipate and deliver the highest level of service to
all Guests by availing all their requests in a timely manner and
maintaining integrity, confidentiality and professionalism at all
times.
6. Maintain valid passport, visas, GCAA License and Medical
licenses.
7. May be required to take on supervisory responsibilities as
required by the company.
Skills
Minimum Qualifications, Experience, Training, Knowledge
- 23 years of age (minimum hiring age) and 35 years of age
(maximum hiring age)
- 2 years experience with an International Airline, including First
Class/Business Class or Private VIP Charter experience
- Previous Catering/ Hotel/ Hospitality/ Customer Service
- Previously completed SEP and Aviation health training
- Previously completed Ab-initio Cabin Crew training
- Hospitality training (desirable)
- Catering training (desirable)
- Flying License
- Good command in English Language, additional language will be
an advantage
- Understands the value of exceptional customer service, safety
and aspects of life as a Cabin Crew member in a non-scheduled
operation
- The ability to work under pressure and to be flexible, and
understand the goals of the Company
- Excellent interpersonal and communication skills
COMMUNICATION AND WORKING RELATIONSHIPS
Liaises with Purser, Director Services and Cabin Crew, Product
Development, Training and Standards Manager, Catering Manager,
Operations, other crew members, External and Internal Customers
such as, Onboard Customers and GFCC, Rostering, Catering,
Engineers, Dispatchers, Commissary Services and Dry Stores
KEY DIMENSIONS AND RELATED RESULTS
To consistently maintain the highest level of service excellence in a
continually changing environment.
To perform well under pressure, successfully prioritize and
complete multiple tasks whilst at the same time meeting customer
demands.
To show diplomacy and tact in all types of situations and varying
circumstances
OPERATING ENVIRONMENT
Meeting the high expectations of Royal Jet VVIP’s in a continually
changing environment.
Maintain harmony within a multi-cultural team of Cabin Crew.
To achieve and consistently maintain daily service excellence and
to understand and anticipate VVIP needs.
JOB SPECIFIC COMPETENCIES
- Customer Service Excellence
- Personal Presentation and Attitude
Education
- Educated to a minimum of high school standard
Apply online.
Address:
UAE - Abu Dhabi
Khalifa City A
PO Box 60666
Abu Dhabi , UAE
Telephone: N/A
Fax: N/A
Direct Link: http://careerroyaljet.bayt.com/en/job/?xid=1154814&search_id=fqD8Qmrb&result_id=8xPjTbpV
Cabin Crew UK
Salary band £18k - £20k
Salary details Very Competitive Package
Location East Anglia, London, London City Airport, London Luton Airport, London Stansted Airport
Job type Any
Company Aeroprofessional Ltd
Contact Recruitment Team
Job categories Airline/Office, Cabin Crew, Customer/Passenger Service, Ex-Cabin Crew, Graduate/Apprentice
Posted 18/02/2010
Expires 18/03/2010
Job Description
Are you an experienced Cabin Crew member looking for a fresh challenge? Or are you looking to break into a Cabin Crew career and put your passion for customer service to good use?
If so, you may wish to apply for an exciting new opportunity for which we are recruiting!
We have a Cabin Crew training course starting on 6th April at London Stansted Airport. The individuals we select for this opportunity will join a very successful aircraft operator on a seasonal contract through to Autumn 2010.
All applicants must meet the following minimum criteria:
- Age 18+. EU citizen with fluency in both written and spoken English;
- Physically fit, able to pass a crew medical and able to swim at least 25 metres unaided;
- Educated to GCSE standard with good passes in English and Maths;
- Based within (or willing to quickly move to within) 60 minutes travel of Stansted Airport;
- Have easy internet access and fully familiar with using the Web.
Applicants must be available to start training on 6th April and preferably have a notice period of 2 weeks or less. A verifyable employment history is essential as the position is subject to a strict reference-checking process.
To apply, please visit the Aeroprofessional website and either add (or update) your registration. Please only apply via this method, so that we can handle your application efficiently.
Email me this job
To address:
From address:*
Message:
I found this job on AviationJobSearch.com that I think you would like...
* Optional
Filter questions
As part of the application process the recruiter has asked that you answer some filter questions. You will be asked the questions below, only continue your application if you can answer these.
Do you have the right to live and work in the UK?
Do you live (or can you quickly relocate to) within 60 minutes of Stansted?
Salary details Very Competitive Package
Location East Anglia, London, London City Airport, London Luton Airport, London Stansted Airport
Job type Any
Company Aeroprofessional Ltd
Contact Recruitment Team
Job categories Airline/Office, Cabin Crew, Customer/Passenger Service, Ex-Cabin Crew, Graduate/Apprentice
Posted 18/02/2010
Expires 18/03/2010
Job Description
Are you an experienced Cabin Crew member looking for a fresh challenge? Or are you looking to break into a Cabin Crew career and put your passion for customer service to good use?
If so, you may wish to apply for an exciting new opportunity for which we are recruiting!
We have a Cabin Crew training course starting on 6th April at London Stansted Airport. The individuals we select for this opportunity will join a very successful aircraft operator on a seasonal contract through to Autumn 2010.
All applicants must meet the following minimum criteria:
- Age 18+. EU citizen with fluency in both written and spoken English;
- Physically fit, able to pass a crew medical and able to swim at least 25 metres unaided;
- Educated to GCSE standard with good passes in English and Maths;
- Based within (or willing to quickly move to within) 60 minutes travel of Stansted Airport;
- Have easy internet access and fully familiar with using the Web.
Applicants must be available to start training on 6th April and preferably have a notice period of 2 weeks or less. A verifyable employment history is essential as the position is subject to a strict reference-checking process.
To apply, please visit the Aeroprofessional website and either add (or update) your registration. Please only apply via this method, so that we can handle your application efficiently.
Email me this job
To address:
From address:*
Message:
I found this job on AviationJobSearch.com that I think you would like...
* Optional
Filter questions
As part of the application process the recruiter has asked that you answer some filter questions. You will be asked the questions below, only continue your application if you can answer these.
Do you have the right to live and work in the UK?
Do you live (or can you quickly relocate to) within 60 minutes of Stansted?
VIP Cabin Crew Middle East
Job Description
Senior VIP Cabin Crew
Based in the Middle East
Job Purpose
To deliver a high standard of customer service and safety onboard all our clients aircraft contributing to consistent service excellence.
Skills Experience and Qualifications
Good command of the English language
5 years experience with an international airline including first class experience
Ability to understand good customer service, safety and aspects of the life as cabin crew member in a non scheduled operation
For more details please email a copy of your CV along with 3 full length pictures and 1 head shot
For a full listing of our current positions, please visit our website at www.intaway.co.uk
Senior VIP Cabin Crew
Based in the Middle East
Job Purpose
To deliver a high standard of customer service and safety onboard all our clients aircraft contributing to consistent service excellence.
Skills Experience and Qualifications
Good command of the English language
5 years experience with an international airline including first class experience
Ability to understand good customer service, safety and aspects of the life as cabin crew member in a non scheduled operation
For more details please email a copy of your CV along with 3 full length pictures and 1 head shot
For a full listing of our current positions, please visit our website at www.intaway.co.uk
Subscribe to:
Posts (Atom)