Air Canada

Company Name: Air CanadaPosition: Training Specialist - In-Flight ServiceDescription: YUL11972 DescriptionTRAINING SPECIALIST - IN-FLIGHT SERVICE - MONTREAL OR TORONTO The In-Flight Service Training team is looking for a dynamic, proactive and motivated instructor who will use excellent communication and organizational skills to plan and deliver quality training programs. JOB DESCRIPTION Conduct classroom instruction related to technical and/or people skillsProvide coaching outside the classroom environment. (e.g. on board coaching)Evaluate trainee performance and provide timely feedback and coachingReview, evaluate, and modify proposed and existing programsGather and solicit operational and training performance informationWork closely with all team members to meet Branch objectivesParticipate in the development of training materialComplete pre and post training administrationProvide feedback to peers and Training ManagerSolicit feedback from peers and Training ManagerComplete flight attendant initial training and maintain flight attendant qualificationConduct Flight Attendant recruitment, as required Qualifications High regard for safetySound knowledge of adult learning methodologiesDemonstrated commitment to Customer ServiceExcellent written and verbal communication skillsExcellent facilitation skillsStrong interpersonal skillsAbility to meet deadlines, work under pressure and prioritize multiple projectsHighly flexible and adaptableStrong leadership and conflict resolution skillsMotivated and enthusiastic team playerAbility to work independently with minimal supervisionPrevious experience in a training environmentWillingness to travel and work flexible/extended hoursBachelor of Education or similar certification, a definite assetAirline experience, an asset LINGUISTIC REQUIREMENTS Montreal: Bilingual (English and French)Toronto: Based on equal qualifications, preference will be given to bilingual candidates. At Air Canada, we want to fly higher when it comes to employment equity. We therefore encourage applications from Aboriginal peoples, women, members of a visible minority and persons with a disability. Only the candidates chosen to continue on the process will be contacted. Job In-Flight TrainingPrimary LocationCA-QC-YUL - Montreal HeadquartersSchedule Full-time http://aircanada.taleo.net/careersection/2/jobdetail.ftl