Wednesday, January 20, 2010

Compass

Company Name: Compass Airlines
Position: Flight Attendants (MSP, DTW, MEM)
Description: Location: Minneapolis/Detroit/Memphis
Job Code: 095030
# of openings: 1

Description
Flight Attendant

The Compass Airlines flight attendant will perform or assist in the
performance of all in-flight safety, customer service and cabin
preparation duties, along with communicating and cooperating with
the flight and ground crews, as an individual contributor or
member of a team. The flight attendant will embody the Compass
Airlines’ core values and conduct themselves with integrity,
enthusiasm, professionalism and a customer-first attitude while
striving for operational excellence.

General Requirements:

Must be at least 18 years of age.
Must be legal to work in the United States (A citizen or national of
the United States, a lawful permanent resident, or an alien
authorized to work);
Must be in possession of a valid United States or foreign passport
with applicable VISAs. Must have the right to travel freely in and
out of the United States, to and from all cities served by Compass
Airlines without restriction. Passport must include legal name.
Must agree to take and successfully pass a mandatory pre-
employment drug screen, and must be willing to submit to random
drug/alcohol testing;
Must agree to a 10-year background history, which the Company
will confirm;
Will be required to successfully complete Inflight Training;
High school diploma or general education degree (GED); or
equivalent combination of education and experience;
One year previous flight attendant experience preferred;
Two years direct customer service experience preferred;
Will be required to do everything to make sure that each
customer’s needs are always considered;
Alternative work schedules (shift work);
Outdoor exposure to weather;
On-Call during normal off time (pager or beeper);
Extensive business travel by air (more than six flights per year);
Typically standing or walking during work;
Must have 20/40 correctable vision in each eye;
Must have a minimum height of 5’2” (without shoes);
Must have ability to work days, nights, holidays, weekends and
extended hours away from home;
Must be able to comply with Company attendance standards;
Must be willing to work on an on-call basis with little notice;
Must be able to relocate to assigned domicile;
Must have a reliable mode of transportation to and from the
airport;
Uses PC skills daily in order to perform duties. These include
Microsoft Outlook for mail.
Physical Endurance:

Must have ability to push/pull/lift objects weighing up to 40 lbs and
be able to push, pull, or move a beverage cart (approximately 250
lbs.);
Should possess the physical strength to reach and operate all
emergency equipment and exits;
Demonstrated ability to work in aircraft aisles and galleys,
standing, reaching (extended in front and to the side of the body
and above the head), walking, kneeling, bending, twisting, working
in a cramped or awkward positions, squatting, and sitting for
extended periods;
Height and weight proportionate to maintain a professional
appearance; body size cannot exceed specific aircraft dimensions.
Must have the ability to walk and fit comfortably down the aircraft
aisle, fit quickly through any exit, and fit in to the jump seat and
harness without any modifications;
Must have ability to hear and respond to customer and crew
communications in situations with high background noise.

Communication Skills:

Will be required to communicate clearly and effectively in English;
this includes both written and verbally. Must read and comprehend
verbal and written instructions and procedures
Will be required to effectively gauge the customer’s professional
needs and relay information in a professional and friendly manner
Should be comfortable with public speaking and addressing a large
group of people
Bilingual capabilities (particularly French and/or Spanish) is
preferred.
Mathematical Ability:

Must be able to perform basic mathematical calculations regarding
sales transactions, providing correct change and accounting for
handling cash sales proceeds.

Reasoning Ability:

Must have ability to apply common sense in understanding and
dealing with the flying public. Will deal with a variety of emotion,
frustration and unusual behavior. Situations should be dealt with
diplomatically and professionally;
Must be aware of, and able to recognize and respond to, a variety
of emergency situations, including medical emergencies and
security-related situations;
Must have ability to comprehend and retain information pertinent
to the position;
Acting as an accurate and courteous source of information for
passengers, taking immediate steps to initiate service recovery
when needed;
Ensuring compliance with federal regulations;
Responding and providing leadership during emergency situations
and/or in handling disruptive customers;
Continuously monitor all safety conditions and emergency
equipment of the aircraft while on the ground and in flight;
Responsible for providing customer service to passengers by
performing or assisting in the performance of all safety, passenger
service, and cabin preparation duties;
Provides Customers with safety information to ensure onboard
safety compliance with government and Company regulations;
Provides Leadership, direction, and assistance during an
emergency, including aircraft evacuation, administering first aid to
ill or incapacitated customers, and unusual incidents;
Assists passengers with carry-on items;
Provide high quality in-flight (beverage, meal, and other customer
needs) service, consistent with Company’s standards, to ensure a
positive customer experience;
Reads and interprets service and emergency instructions and
communicates information to customers and crew;
Operates mechanical equipment and safety equipment to include:
stairs, oxygen systems, aircraft doors (pushing and pulling),
evacuation slides/rafts, fire extinguishers, galley equipment,
communications equipment, and lighting systems;
Other duties may be assigned from time to time.
Relocation assistance is not provided.

This position is a Federal Aviation Administration Covered position,
which is subject to mandated alcohol and drug testing. Federal
regulations require applicants to submit fingerprints for a criminal
history investigation. Candidates must agree to submit to and
pass a pre-employment drug screen and background check.

Must be in possession of a valid United States or foreign passport
with applicable VISAs. Must have the right to travel freely in and
out of the United States, to and from all cities served by Compass
Airlines without restriction. Passport must include legal name.

Interested applicants should use the “Apply for this Position" button
below.

Compass Airlines is an equal opportunity employer and does not
discriminate in hiring on the basis of race, religion, color, disabled
or veteran status, national origin, gender, age, citizenship status or
other protected class status covered by federal, state or local law.

Address:


Telephone: N/A
Fax: N/A
Direct Link: http://compassairline.com/html/careers.htm

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