Commercial SFO Management

Company Name: Virgin America
Position: In-Flight Duty Supervisor (SFO)
Description: Published Job Title: In - Flight Duty Supervisor - SFO
Airport Location: San Francisco - SFO
Country: United States
State: California
City: San Francisco
Description: Meet Virgin America:

Virgin America is a brand new airline dedicated to making flying good again. VA incorporates the Virgin Brand's world-renowned customer focus and distinctive style, to create a high-value, low-fare airline that offers more: more fun, more options, more comfort, more entertainment and more value.

Are you Virgin enough? Virgin America loves team members with the thirst and creativity to make this the most wowed airline in the sky. In return, we promise to make this a company where inspired people like you will always thrive.


Main Areas of Responsibility
• Support In-Flight Team mates and In Flight Team Leaders.
• Monitors performance, appearance and compliance with procedures and standards prescribed by the company.
• Investigates complaints and job performance discrepancies and takes corrective action when necessary.
• Provides guidance and support to the In Flight Team mates and Team Leaders in addressing their role.
• Ensures understanding of job-related information by observing In Flight Team mates and In Flight Team Leaders while on duty and by conducting one-on-one discussions.
• Works in-flight as a qualified In Flight Team mate/In Flight Team leader when necessary.
• Handles special projects of a miscellaneous nature and assists Base Manager as appropriate.
• Performs administrative duties and prepares reports on activities and discussions.
• Performs as a liaison with local and system departments, i.e., OCC, Guest Services, CSS, Flight Ops and Catering.

Skills & Abilities Required
Minimum 2 years experience
• In Flight or Guest Service experience in a leadership role
• Effective communication skills
• Basic computer literacy and comfort with technological learning

Job Requirements (e.g., travel, must be able to lift 50 pounds, etc.)
• Excellent interpersonal skills, delegation, and initiative
• Independent judgment and decision making
• Strong oral and written communication skills
• Willing to travel
• Demonstrated attention to detail and ability to meet deadlines
• Prior In-Flight or guest service experience
• Must be able to successfully complete in-Flight Training
• Ability to troubleshoot
• Authorized to work in the United States
• Requires rotating of shifts and days off

Professional Certifications and Education Required


Address:


Telephone: N/A
Fax: N/A
Direct Link: https://www.virginamerica.apply2jobs.com/ProfExt/index.cfm?fuseaction=mExternal.showJob&RID=606