Royal Jet VIP

Company Name: Royal Jet Group
Position: Cabin Crew (Middle East)
Description: JOB PURPOSE
To deliver a high standard of customer service and safety on board
all Royal Jet aircrafts contributing to consistent service excellence.

DUTIES AND RESPONSIBILITIES

1. Provide a safe environment for Guests and Cabin Crew onboard
through safe work practice and adequate SEP knowledge

2. To be contactable during duty days and display evident of
satisfactory attendance record in order to avoid disruption to flight
operations

3. Perform onboard service in accordance to Royal Jet service
process and standards, to maintain the highest level of Customer
Service

4. Maintain onboard equipments in terms of quality and quantity,
particularly when the aircraft is away from base, in order to reduce
costs associated with breakages and losses

5. Understand, anticipate and deliver the highest level of service to
all Guests by availing all their requests in a timely manner and
maintaining integrity, confidentiality and professionalism at all
times.

6. Maintain valid passport, visas, GCAA License and Medical
licenses.

7. May be required to take on supervisory responsibilities as
required by the company.

Skills
Minimum Qualifications, Experience, Training, Knowledge

- 23 years of age (minimum hiring age) and 35 years of age
(maximum hiring age)
- 2 years experience with an International Airline, including First
Class/Business Class or Private VIP Charter experience
- Previous Catering/ Hotel/ Hospitality/ Customer Service
- Previously completed SEP and Aviation health training
- Previously completed Ab-initio Cabin Crew training
- Hospitality training (desirable)
- Catering training (desirable)
- Flying License
- Good command in English Language, additional language will be
an advantage
- Understands the value of exceptional customer service, safety
and aspects of life as a Cabin Crew member in a non-scheduled
operation
- The ability to work under pressure and to be flexible, and
understand the goals of the Company
- Excellent interpersonal and communication skills

COMMUNICATION AND WORKING RELATIONSHIPS

Liaises with Purser, Director Services and Cabin Crew, Product
Development, Training and Standards Manager, Catering Manager,
Operations, other crew members, External and Internal Customers
such as, Onboard Customers and GFCC, Rostering, Catering,
Engineers, Dispatchers, Commissary Services and Dry Stores

KEY DIMENSIONS AND RELATED RESULTS

To consistently maintain the highest level of service excellence in a
continually changing environment.
To perform well under pressure, successfully prioritize and
complete multiple tasks whilst at the same time meeting customer
demands.
To show diplomacy and tact in all types of situations and varying
circumstances

OPERATING ENVIRONMENT

Meeting the high expectations of Royal Jet VVIP’s in a continually
changing environment.
Maintain harmony within a multi-cultural team of Cabin Crew.
To achieve and consistently maintain daily service excellence and
to understand and anticipate VVIP needs.

JOB SPECIFIC COMPETENCIES

- Customer Service Excellence
- Personal Presentation and Attitude

Education
- Educated to a minimum of high school standard

Apply online.

Address:
UAE - Abu Dhabi
Khalifa City A
PO Box 60666
Abu Dhabi , UAE

Direct Link: http://careerroyaljet.bayt.com/en/job-search-results/