Company Name: Spirit Airlines, Inc.
Position: Inflight Supervisor (FLL)
Description: Spirit Airlines, Inc. (www.spiritair.com) is the largest Ultra Low Cost Carrier (ULCC) in the United States, Latin America and Caribbean. Its all-Airbus fleet, the youngest in the Americas, flies more than 200 daily flights to 40 destinations. The company is based in Miramar, Florida, and employs 2,300 professionals.
Motivates and coaches flight attendants to ensure a positive work environment and encourage individual development and success
Administers company policies consistently
Performs appearance checks to ensure compliance with uniform guidelines
Performs Flight Attendant Manual (FAM) checks
Conducts concourse duties to support operational goals
Stands in for boarding when necessary to avoid flight delays
Visits as many flights as possible to check in with flight attendants
Monitors crew check-ins and conducts preflight briefingsÂ
Improves customer service ratings through coaching sessions and mentoring
Posts required documents by set deadlines
Inserts Read Files and audits flight attendant sign-off sheets to verify compliance
Enters Lead List pay into Crew Trac
Delivers documents to flight attendants for Random drug tests
Attend NOI meetings as necessary
Inserts Passport renewal letters, Company communication, monthly schedules, etcinto flight attendant v-files
Researches complaints as directed
Investigates delays and other incidents as directed
Calls flight attendants for information as necessary
Monitors attendance
Composes disciplinary letters
Inserts revisions/bulletins and tracks loaner FAMs borrowed by flight attendants
Tracks FAM revision/bulletin transmittals
Oversees crew parking process
Acts as advocate for flight attendants by contacting other departments as necessary:
Crew Scheduling, Payroll, Travel, Inflight Training, Station personnel, Flight Ops, Maintenance, etc
Oversees 600+ flight attendants to ensure satisfactory job performance
Other duties as assigned
Previous Flight Attendant experience required, must be able to hold Flight Attendant qualification to include ability to fly.
High School Diploma or GED required, College degree preferred
One year minimum previous Inflight management or Flight Attendant experience preferred
Thorough understanding and application of company policies and procedures
Excellent written and verbal communication skills
Ability to anticipate and resolve problems in an expeditious manner
Proficiency in Microsoft Office products (Word, Excel, PowerPoint)
Must be available for flexible scheduling to support Spirit Airlines operation to include weekends and holidays
Work record which reflects strong leadership skills, superior performance and high ethical standards
Ability to motivate and counsel when required
Positive attitude with the ability to be an effective mentor
Strong commitment to excellence, innovation, and accountability
Professional appearance and demeanor
Proven ability to coach, motivate, and provide direction to subordinates
Ability to manage multiple detail-oriented projects in a fast-paced environment
If you are interested in joining the largest Ultra Low Cost Carrier, please apply now.
EOE
Address:
Telephone: N/A
Fax: N/A
Direct Link: http://spiritair.hodesiq.com/joblist.asp
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