Pinnacle Manager

Company Name: Pinnacle Airlines Corp.
Position: Director, Inflight Services (MEM)
Description: DIRECTOR, INFLIGHT SERVICES
Location: MEM (Memphis, TN)
Number of Openings: 1 FT
Opening Date: 03/18/2010
Salary: $30.58-$40.44 per hour
Recruiter: Paola High

To Apply: Email your resume to
flightattendantjobs@flypinnacle.com or fax 901-348-4162 Please go
to the Career Fairs & Open House Events folder on the main
Career page for specific requirements regarding the next Flight
Attendant Open House.

DIRECTOR, INFLIGHT SERVICES

ESSENTIAL JOB FUNCTIONS:
•Works under the direction and supervision of the President &
General Manager.
•Works with FAA agencies and Principle Operations Inspector on
regulatory issues while ensuring safety and regulatory compliance.
•Develops and is accountable for Inflight Departmental Operational
policies and procedures to ensure a safe and efficient airline
operation.
•Maintains a high level of knowledge in the following areas:
Company policy and procedures, Pinnacle FAM, Emergency
Response Manual, Inflight Training Program, applicable parts of the
GOM and FAA Regulations.
•Supervises the maintenance of the Flight Attendant Manual and
coordinates the integration of other manuals and memos to comply
with regulatory, safety, and operational changes.
•Coordinates with each respective Program Manager to ensure
standardization of Inflight procedures.
•Ensures that the highest standards of all Inflight training is
presented to include new hire, recurrent, and any other Company
or required training conducted in compliance with applicable FAA
Regulations.
•Coordinates Inflight Services activities with other Company
departments to ensure the highest standards, safety, and
efficiency of airline operations.
•Assists in the maintenance of all Inflight training records in
compliance with FAA regulations.
•Oversees and assists the People Department in the recruitment
and selection of Flight Attendants.
•Ensures that all Flight Attendants comply with Company policies
and procedures and FAA regulations.
•Directly supervises all Inflight Base Managers, and participates in
the decisions of hiring, promoting and terminating of Inflight
Services employees. Promotes and maintains employee morale
and diversity.
•Monitors operational performance on a daily basis and advises the
President & General Manager on status.
•Develops budget for department.
•Assists in the establishment of crew staffing levels and reviews
crew utilization.
•Participates in negotiations and administration of the flight
attendant contract.
•Responsible for development of a balanced program of discipline
and for conducting investigations and interviews when violations of
company policy or federal regulations occur.
•Establish, evaluate, maintain and administer all standards of work
performance, appearance, dependability, attendance, conduct and
safety for the Inflight Services department.
•Conduct special studies or projects as required by the President &
General Manager.
•Participate in programs as established by the Vice President of
Safety.
•Follow up of crew communication reports, crew incident reports,
and other correspondence.
•Participates in scheduled department staff meetings.
•Represents the Company at industry-related venues.

OTHER FUNCTIONS: Performs additional functions (essential or
otherwise) which may be assigned from time to time.

TYPICAL PHYSICAL DEMANDS: Some repetitive motion such as
typing. Position requires some physical exertion such as pulling,
pushing, reaching, bending, standing, walking and light lifting of
boxes, bags and electronic equipment not in excess of 40 lbs. Can
involve long periods of sitting.

TYPICAL WORKING CONDITIONS: Office work and airport
operations in all types of weather.

MINIMUM OUALIFICATIONS: Four-year college degree, four years
of supervisory experience, and two years of airline operations
experience (or equivalent experience). Excellent leadership,
interpersonal, communications (both written and oral) and
organizational skills. Superior knowledge of company policies,
procedures and standards. Intermediate typing skills and
knowledge of Word, Excel and Power Point software.

Address:
Pinnacle Airlines Corp.
1689 Nonconnah Boulevard
Suite 111
Memphis, TN. 38132

Telephone: N/A
Fax: 1-901-348-4162
Direct Link: http://www.flypinnacle.com/site/our_company/career_center/career_listings.php?&airport=MEM&city=Memphis&state=TN&department=Inflight+Operations