Compass DTW

Company Name: Compass Airlines
Position: Flight Attendants (DTW)
Description: Location: Detroit
Job Code: 095030
# of openings: 1

Description
Flight Attendant - DTW Base Only

The Compass Airlines flight attendant performs or assists
in the performance of all Inflight safety, customer service
and cabin preparation duties, along with communicating
and cooperating with the flight and ground crews, as a
member of the team. The Flight Attendant will
demonstrate the Compass Airlines' core values and
conduct themselves with integrity, enthusiasm,
professionalism and a customer-first attitude while
striving for operational excellence. Currently our openings
are for our DTW location. For consideration you must
reside within 2 hours of the DTW Airport. Qualified
candidates who have fully completed the application and
10 year work history will be invited to attend an upcoming
FA Informational Session and have the opportunity to
present themselves in front of a Compass Airlines panel.
Qualified candidates will be contacted with details of the
invitation only Informational Session.

General Requirements:

Must be at least 18 years of age.
Must be legal to work in the United States (A citizen or
national of the United States, a lawful permanent resident,
or an alien authorized to work);
Must be in possession of a valid United States or foreign
passport with applicable VISAs. Must have the right to
travel freely in and out of the United States, to and from all
cities served by Compass Airlines without restriction.
Passport must include legal name.
Must agree to take and successfully pass a mandatory pre-
employment drug screen, and must be willing to submit to
random drug/alcohol testing;
Must agree to a 10-year background history, which the
Company will confirm;
Will be required to successfully complete Inflight Training;
High school diploma or general education degree (GED);
or equivalent combination of education and experience;
One year previous flight attendant experience preferred;
Two years direct customer service experience preferred;
Will be required to do everything to make sure that each
customer’s needs are always considered;
Alternative work schedules (shift work);
Outdoor exposure to weather;
On-Call during normal off time (pager or beeper);
Extensive business travel by air (more than six flights per
year);
Typically standing or walking during work;
Must have 20/40 correctable vision in each eye;
Must have a minimum height of 5’2” (without shoes);
Must have ability to work days, nights, holidays, weekends
and extended hours away from home;
Must be able to comply with Company attendance
standards;
Must be willing to work on an on-call basis with little
notice;
Must be able to relocate to assigned domicile;
Must have a reliable mode of transportation to and from
the airport;
Uses PC skills daily in order to perform duties. These
include Microsoft Outlook for mail.

Physical Endurance:

Must have ability to push/pull/lift objects weighing up to 40
lbs and be able to push, pull, or move a beverage cart
(approximately 250 lbs.);
Should possess the physical strength to reach and
operate all emergency equipment and exits;
Demonstrated ability to work in aircraft aisles and galleys,
standing, reaching (extended in front and to the side of the
body and above the head), walking, kneeling, bending,
twisting, working in a cramped or awkward positions,
squatting, and sitting for extended periods;
Height and weight proportionate to maintain a
professional appearance; body size cannot exceed
specific aircraft dimensions. Must have the ability to walk
and fit comfortably down the aircraft aisle, fit quickly
through any exit, and fit in to the jump seat and harness
without any modifications;
Must have ability to hear and respond to customer and
crew communications in situations with high background
noise.

Communication Skills:

Will be required to communicate clearly and effectively in
English; this includes both written and verbally. Must read
and comprehend verbal and written instructions and
procedures
Will be required to effectively gauge the customer’s
professional needs and relay information in a
professional and friendly manner
Should be comfortable with public speaking and
addressing a large group of people
Bilingual capabilities (particularly French and/or Spanish)
is preferred.

Mathematical Ability:

Must be able to perform basic mathematical calculations
regarding sales transactions, providing correct change
and accounting for handling cash sales proceeds.

Reasoning Ability:

Must have ability to apply common sense in
understanding and dealing with the flying public. Will deal
with a variety of emotion, frustration and unusual behavior.
Situations should be dealt with diplomatically and
professionally;
Must be aware of, and able to recognize and respond to, a
variety of emergency situations, including medical
emergencies and security-related situations;
Must have ability to comprehend and retain information
pertinent to the position;
Acting as an accurate and courteous source of information
for passengers, taking immediate steps to initiate service
recovery when needed;
Ensuring compliance with federal regulations;
Responding and providing leadership during emergency
situations and/or in handling disruptive customers;
Continuously monitor all safety conditions and emergency
equipment of the aircraft while on the ground and in flight;
Responsible for providing customer service to
passengers by performing or assisting in the performance
of all safety, passenger service, and cabin preparation
duties;
Provides Customers with safety information to ensure
onboard safety compliance with government and
Company regulations;
Provides Leadership, direction, and assistance during an
emergency, including aircraft evacuation, administering
first aid to ill or incapacitated customers, and unusual
incidents;
Assists passengers with carry-on items;
Provide high quality in-flight (beverage, meal, and other
customer needs) service, consistent with Company’s
standards, to ensure a positive customer experience;
Reads and interprets service and emergency instructions
and communicates information to customers and crew;
Operates mechanical equipment and safety equipment to
include: stairs, oxygen systems, aircraft doors (pushing
and pulling), evacuation slides/rafts, fire extinguishers,
galley equipment, communications equipment, and
lighting systems;
Other duties may be assigned from time to time.

Relocation assistance is not provided.

This position is a Federal Aviation Administration Covered
position, which is subject to mandated alcohol and drug
testing. Federal regulations require applicants to submit
fingerprints for a criminal history investigation.
Candidates must agree to submit to and pass a pre-
employment drug screen and background check.

Must be in possession of a valid United States or foreign
passport with applicable VISAs. Must have the right to
travel freely in and out of the United States, to and from all
cities served by Compass Airlines without restriction.
Passport must include legal name.

Interested applicants should use the “Apply for this
Position" button below.

Compass Airlines is an equal opportunity employer and
does not discriminate in hiring on the basis of race,
religion, color, disabled or veteran status, national origin,
gender, age, citizenship status or other protected class
status covered by federal, state or local law.

Address:


Telephone: N/A
Fax: N/A
Direct Link: http://www.compassairline.com/html/careers.htm