Tuesday, June 21, 2011

Training

For those who know who I am and actually know me, I am pretty outspoken when it comes to specific topics. One concerns aircraft specific training for corporate flight attendants. My biggest complaint is the monopoly that a couple companies seem to have in this arena - They charge an astronomical fee for training and seem to have brain-washed large companies into believing that they are the only training facilities that should be accepted. This is totally wrong. First, if I am going to spell it out, In the USA the FAA does not require training for cabin servers (flight attendants) on part 91 or 135 aircraft if the aircraft has 19 seat or less. Even if you have had corporate flight attendant training you still are not permitted to operate any emergency equipment on the aircraft. They only way you may do this is if the aircraft operator has an in-house training program approved by the FAA. This means that the operator has submitted training material and manuals (ATOS) completed the SSI's and had the FAA review the complete operation of the company.

Considering that the FAA does not require training for 135 and 91 aircraft why are the operators so gung ho on these companies? All these training programs do is provide the student with information. BUT....if you have been (or are) a commercial flight attendant you already have the information on ditching, fires, equipment. What you are lacking is service training. Corporate services is in no way similar to commercial first class service.... More to follow!

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