Company Name: flydubai
Position: Cabin Crew Trainer (Dubai)
Description: Title: Cabin Crew Trainer
Reports to: Cabin Crew Training Manager
Department: Flight Operations - Training
Purpose
This role is responsible for conducting all aspects of cabin crew
training within flydubai, ensuring it is aligned with the company's
goals and objectives and for ensuring effective, design and
delivery of training courses to internal customers.
Qualifications
Recognised relevant qualification in training (Train the Trainer),
including experience in course design
Proficient in the use of Microsoft Office products and able to use
multimedia as a training tool
High standard of written and spoken English and excellent
interpersonal skills
Professional knowledge and skills in line with industry standards
Excellent working knowledge of cabin crew operations, procedures
and operations manuals
Experience
GCAA approved trainer in SEP, First Aid, Security or Dangerous
Goods
Previous cabin crew line operational experience
Low cost carrier experience desirable but not essential
Competencies
Attention to detail and quality
Customer service orientation
Organising for results
Effective communication
Leadership
Problem solving and decision making
Accountabilities
Conducting New Entrant Initial, Recurrent, Differences and
Conversion courses for cabin crew as required and to standards
set by flydubai, CAR Ops and Cabin Crew Training Manuals
The Cabin Crew Trainer will be required to carry out both practical
and classroom sessions which will include the following areas:
Aviation Security & Dangerous Goods
Fire and smoke
SEP
First Aid
Customer/Cabin and Sales Training
Responsible for the instructional design of training courses,
including their delivery, development, regulatory compliance,
standards, remedial, devices and training material and delivering
feedback on the effectiveness of the course material to the Cabin
Crew Training Manager
Conducting training and check flights as required and to the
standard set by flydubai
Responsible for conducting compliant SEP training for the pilot
workforce, both initial and recurrent
Highlighting and developing opportunities to achieve efficient and
effective training methods whilst continuously striving towards
higher standards
To conduct aircraft visits for both pilots and cabin crew
Keeping up-to-date with current operational practices and
maintaining excellent customer service skills - at all times
Accurately completing all required documentation in accordance
with the Cabin Crew Training Manual following the completion of
each training course, maintaining accurate records of all trainees
Support and promote a culture of safety and security within the
Cabin Crew Training Department
Cabin Crew Trainers are the role models for flydubai cabin crew
and therefore must act appropriately at all times
To remain operationally current and maintain excellent customer
service skills
Address:
Telephone: N/A
Fax: N/A
Direct Link: http://flydubai.com/english/work-with-us/behind-the-scenes/cabin-crew-trainer-(1).aspx
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