Sunday, July 25, 2010

Royal Jet Chef UAE

Company Name: Royal Jet Group
Position: Personal Chef, Inflight (Abu Dhabi)
Description: Job Purpose
The Personal Chef will undertake flight duties as a
member of the cabin crew and perform onboard catering
activities. He/she is responsible to deliver a high standard
of service and safety onboard all Royal Jet aircrafts
contributing to consistent service excellence.

Key Duties and Responsibilities

1. Perform onboard catering activities in accordance to
Royal Jet service standards, to maintain the highest level
of customer service.

2. Adhere to all Company policies and GCAA regulations,
and ensure a safe cabin environment is maintained.
Ensure all safety procedures are followed according to
GCAA regulations and Company-issued manuals relating
to in-flight catering.

3. Ensure that all beverages and food items served on
board the aircraft are prepared and presented according to
the highest standards (quality, hygiene and safety) as well
as in a timely manner to meet the needs of the guests.

4. Work closely with Catering Team and FBO in meeting
VIP’s pre-departure, collecting valuable information
regarding beverage preference, meal choices, pre-order of
meals on late night flights to speed-up catering service.

5. Seek opportunities for appropriate engagement with VIP
guests during services and at all times throughout the
flight. Work closely with cabin crew when guests need
specific information about food and beverage or special
meal requirements in order to update customer profile.

6. Conduct onboard and off board audits and analysis.

7. Ensure safe environment for passengers and crew
onboard through safe work practice and adequate SEP
knowledge.

8. Participate in menu design. Liaise with Guest Services
for personalized and specialized menu order while on
ground.

9. Maintain onboard equipments in terms of quality and
quantity in order to reduce costs associated with
replacements.

10. Understand, anticipate and deliver the highest level of
service to all passengers by availing all their requests in a
timely manner and maintaining integrity, confidentiality and
professionalism at all times.

11. From time to time may be requested to carry out
reasonable other duties to meet the needs of the
business of the company.

Skills
Education/Training/License

- Apprenticeship in the hospitality industry kitchen and/or
service with a diploma from a recognized academic
institution
- Complete knowledge of HACCP and similar food safety
programs and food industry standards
- Previously completed SEP and Aviation health training,
- Previously completed Ab-initio Cabin Crew training
(desirable)
- Previous holder of Flying License and Medical certificate
(desirable)

Experience
- In-Flight Chef experience of at least 2 years is essential
and experience in 5-star hotel or fine dining
restaurants/specialized kitchen
- Fluent in written and spoken English, French kitchen
knowledge required, additional languages preferable
- Ability to prepare and serve at the highest standard to the
requirement and expectations of clients, considering their
individual and personal needs and preferences

Knowledge
- Good command of the English language, additional
language will be an advantage
- Understands the value of exceptional customer service,
safety and aspects of life as a cabin crew member in a
non scheduled operation
- The ability to work under pressure and to be flexible and
understand the goals of the flight
- Displays confidence and immaculate decorum
- Excellent interpersonal and communication skills

Communication and Working Relationships

Liaises with Purser, Director Services and Cabin Crew,
Product Development, Training and Standards Manager,
Catering Manager, Operations, other crew members,
External and Internal Customers such as, Onboard
Customers and GFCC, Rostering, Catering, Engineers,
Dispatchers, Commissary Services and Dry Stores

Education
College or University degree, preferably in Culinary
Science/Food Technology

Address:


Telephone: N/A
Fax: N/A
Direct Link: http://careerroyaljet.bayt.com/en/job/?xid=1514619&search_id=Lw58RfQp&result_id=4jvVZAgi

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