Caterpillar

Company Name: Caterpillar
Position: Cabin Safety Professional (Peoria, IL)
Description: Job ID: 89714
Location: US-IL-Peoria
Full/Part Time: Full-Time
Regular/Temporary: Regular

EEO Statement
Caterpillar is an Equal Opportunity Employer.

Qualifications
Two years corporate, military, or airline flight attendant
experience required. Excellent customer service.

Desirable Qualifications
Trained in CPR/AED. Culinary skills.

Responsibilities
Completes all Caterpillar required training and all Aviation
Services mandatory training. Completes and submits
accurate monthly expense reports. Maintains a well-
groomed and professional appearance.

Receives flight requirements from operations staff and
coordinates all duties with Cabin Safety Supervisor and
flight captain. Verifies passenger's preferences and
prepares service plan including food selection, proper
storage, and preparation. Participates in crew preflight
briefings and inspects aircraft equipment ensuring all
equipment is operationally ready and knows how to use
them. Prepares trip requirements, determines support
equipment's readiness, checks paperwork requirements
and supervises the loading of all passengers. Assists in
the loading and securing of all baggage and helps captain
determine weight for weight and balance computations.
Monitors all cabin activities as appropriate to maintain
passenger safety.

Conducts safety briefings in compliance with Federal
Aviation Regulations, IS-BAO standards, and Caterpillar
standard operating procedures. Provides instruction to
passengers on use of cabin equipment. In the event of
aircraft emergency, the CSP provides directives,
assistance, and leadership to the cabin passengers.
During medical emergencies, provides first aid
assistance, communicating with medical authorities for
direction and for notification that special interventions and
assistance will be necessary upon landing.

The incumbent must prepare and interpret United States
and foreign customs agriculture clearance regulations.
Responsible for proper disposal of all regulated garbage
upon arrival at any United States port of entry airport and
for the proper documentation of disposal. Assist
passengers with high speed internet, fax machine, and
phones. Initiates, coordinates and confirms passenger
ground transportation and other services as directed by
the flight captain.

Maintain the highest standards of etiquette, protocol, and
culinary skills. Expected to manage commissary inventory,
cabin supply inventory, cabin newsprint subscriptions and
cabin laptop workstation updates. Job may require
frequent walking, prolonged standing, kneeling and
bending. Job may require performing additional duties as
assigned by the Cabin Safety Supervisor.

Incumbent(s) must keep abreast of new methods and
procedures, and continually update and hone skills related
to safety procedures, evacuation methods, etc.

Typical internal customers include members of the
Executive Office and the Administrative Council. Typical
external customers include high-level executives that are
customers and guests of Caterpillar. The position is
challenged to quickly and correctly identify problems. The
incumbent generally resolves issues following
departmental guidelines and utilizing crew resource
management.

The jobholder knows in advance the details of what needs
to be done to serve customers and the standard operating
procedures in place to accomplish it. They can change
different parts of the standard approach to serve
customers best, but cannot add or delete procedures
without approval. The team or supervisor reviews work as
it is being done and after it is completed. Impacts key
quality goals including customer satisfaction, continuous
improvement, timeliness, efficiency, cost savings, and
quality. The position monitors adherence to quality
standards and develops action plans addressing below
standard performance.

The position requires working various shifts and travels
extensively; at least two full weeks each month including
weekends.

Job Posting Close Date
This posting will be removed on 30 May 2011.

Address:


Telephone: N/A
Fax: N/A
Direct Link: http://www.caterpillar.com/careers/job-opportunities