In-Flight Director Pinnacle

Company Name: Pinnacle Airlines
Position: INFLIGHT DIRECTOR (Memphis, TN)
Description: Pinnacle Airlines Corp., a holding company, operates Pinnacle Airlines, Inc., a leader in the regional airline industry. Pinnacle Airlines, Inc. is a Delta Connection regional jet partner with Delta Airlines. Pinnacle is a public corporation traded on the NASDAQ under the symbol PNCL with headquarters in Memphis, Tennessee. We have over 4,300 employees and operate a fleet of 124 Canadair Regional Jets (50 seaters) and 19 (76 seaters) serving 134 cities in 37 states and 5 Canadian provinces with over 800 departures daily. Pinnacle Airlines was recognized in 2004 as the fastest growing regional airline in the world and we are poised for additional growth.

Pinnacle Airlines Corp. purchased Colgan Airlines, Inc., in early 2007, and operates as a commercial carrier for United Express, Continental Connection, and US Airways Express, with a fleet of 39 Saab 340s and 11 Beech 1900Ds.

The combination of companies will provide many challenging and fun employment opportunities with excellent benefits. We are looking for enthusiastic, passionate minds to help us. New positions are posted each week for external and internal applicants, concurrently.


Pinnacle Airlines, Inc.’s is an Equal Opportunity Employer.


Domiciles:


* Memphis, TN, Corporate Headquarters
* Detroit, MI - DTW
* Minneapolis, IN - MSP
* Atlanta, GA - ATL



Benefits:


* Health, Dental, Life, Vision Plans
* 401(k) (Eligible 1st of month following 90 days of date for hire.)
* Long Term Disability
* Flexible Spending Accounts
* 8 Company Paid Holidays
* Vacation
* Free or Reduced Fare travel throughout NWA system and over 150 reciprocal agreements, eligible immediately upon hire.


Come join us now and enjoy a family-friendly culture and Guiding Principles that encourage excellent customer service. The productivity of our employees is amongst the highest in the industry and we have fun doing it! Pinnacle is experiencing exciting growth and job opportunities. We are proud of our Promotion From Within philosophy that allows our employees to experience growth in their career aspirations.
Requirements

Director, Inflight Services

ESSENTIAL JOB FUNCTIONS:

* Works under the direction and supervision of the President & General Manager.
* Works with FAA agencies and Principle Operations Inspector on regulatory issues while ensuring safety and regulatory compliance.
* Develops and is accountable for Inflight Departmental Operational policies and procedures to ensure a safe and efficient airline operation.
* Maintains a high level of knowledge in the following areas: Company policy and procedures, Pinnacle FAM, Emergency Response Manual, Inflight Training Program, applicable parts of the GOM and FAA Regulations.
* Supervises the maintenance of the Flight Attendant Manual and coordinates the integration of other manuals and memos to comply with regulatory, safety, and operational changes.
* Coordinates with each respective Program Manager to ensure standardization of Inflight procedures.
* Ensures that the highest standards of all Inflight training is presented to include new hire, recurrent, and any other Company or required training conducted in compliance with applicable FAA Regulations.
* Coordinates Inflight Services activities with other Company departments to ensure the highest standards, safety, and efficiency of airline operations.
* Assists in the maintenance of all Inflight training records in compliance with FAA regulations.
* Oversees and assists the People Department in the recruitment and selection of Flight Attendants.
* Ensures that all Flight Attendants comply with Company policies and procedures and FAA regulations.
* Directly supervises all Inflight Base Managers, and participates in the decisions of hiring, promoting and terminating of Inflight Services employees. Promotes and maintains employee morale and diversity.
* Monitors operational performance on a daily basis and advises the President & General Manager on status.
* Develops budget for department.
* Assists in the establishment of crew staffing levels and reviews crew utilization.
* Participates in negotiations and administration of the flight attendant contract.
* Responsible for development of a balanced program of discipline and for conducting investigations and interviews when violations of company policy or federal regulations occur.
* Establish, evaluate, maintain and administer all standards of work performance, appearance, dependability, attendance, conduct and safety for the Inflight Services department.
* Conduct special studies or projects as required by the President & General Manager.
* Participate in programs as established by the Vice President of Safety.
* Follow up of crew communication reports, crew incident reports, and other correspondence.
* Participates in scheduled department staff meetings.
* Represents the Company at industry-related venues.

OTHER FUNCTIONS: Performs additional functions (essential or otherwise) which may be assigned from time to time.

TYPICAL PHYSICAL DEMANDS: Some repetitive motion such as typing. Position requires some physical exertion such as pulling, pushing, reaching, bending, standing, walking and light lifting of boxes, bags and electronic equipment not in excess of 40 lbs. Can involve long periods of sitting.

TYPICAL WORKING CONDITIONS: Office work and airport operations in all types of weather.

MINIMUM OUALIFICATIONS: Four-year college degree, four years of supervisory experience, and two years of airline operations experience (or equivalent experience). Excellent leadership, interpersonal, communications (both written and oral) and organizational skills. Superior knowledge of company policies, procedures and standards. Intermediate typing skills and knowledge of Word, Excel and Power Point software.




Address:
Attn: Paola High
Pinnacle Airlines
1689 Nonconnah Blvd., Suite 111
Memphis, TN 38132-2102

Telephone: 901.344.5785
Fax: N/A
Direct Link: www.flypinnacle.com