Company Name: US Airways
Position: Supervisor, Inflight Operations (Phoenix, AZ)
Description: IRC34227
Phoenix, AZ, US
Description
This position will provide daily operational support to front-line
employees (i.e., flight attendants).
Detailed Description
§ Supports and assists flight attendants
§ Provides coaching and counseling and issues discipline
when warranted
§ Provides direction on interpretation of the Collective
Bargaining Agreement
§ Conducts investigations
§ Participates in defusing following critical incidents
§ Serves as operational liaison with other departments
§ Performs line checks aboard revenue flights
§ Participates in after hours on-call duty rotation
§ Participates in interviews for certain InFlight staff positions
§ Performs other duties and special projects, as assigned by
director/manager
Job Requirements
§ Minimum 2 yrs experience in a leadership role requiring
effective coaching, counseling and motivational skills
§ Knowledge of Company guidelines, Company/AFA
agreement and flight attendant duties and responsibilities
§ Must be able to obtain and maintain InFlight qualification, if
not currently InFlight qualified
§ Excellent verbal, written, and interpersonal skills
§ Proficient with Microsoft Office software; CATS/SBS
Maestro preferred
§ Approachable and professional demeanor
§ Ability to work with all levels of management and
employees
§ Ability to perform well under stress and to manage a heavy
and diverse workload
§ Undergraduate degree or equivalent experience/training
Additional Details
Pay Grade 112
Experience Required 1-3 Years
Relocation Provided
Union No
Address:
Telephone: N/A
Fax: N/A
Direct Link: http://www.usairways.com/en-US/aboutus/employment/default.html
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