Express Jet

Company Name: ExpressJet
Position: Flight Attendants (Houston, Cleveland, Newark, Chicago)
Description: Location: Crew Bases - CLE, EWR, IAH, & ORD
Job Code: 322


Job Description:
Flight Attendants are responsible for ensuring the safety and comfort of ExpressJet customers. ExpressJet fly’s a fleet of regional jets that are configured for 50 passengers, requiring only one Flight Attendant. Flight Attendants must learn to interact with people from around the world, respecting individual customs and cultures while recognizing different comfort levels people have with flying. Two important traits you will need to succeed as a flight attendant are flexibility and a positive attitude. We value dependability and strong customer service skills to ensure the comfort of our passengers. You must read and converse fluently in English. This position will be subject to pre-employment and random DOT drug testing.

Educational Requirements:
A verifiable high school diploma is the minimum requirement for the flight attendant position. A flight attendant or customer service training courses is preferred. In addition to previous training, all newly hired flight attendants receive a minimum of four weeks of formal training by ExpressJet.

Other Requirements for Flight Attendants:
Those who want to work as flight attendants must be at least 20 years old (19 year olds may be hired if previous flight attendant experience or are a travel school graduate). Airlines prefer to hire flight attendants who have experience working with the public. There are also height requirements as flight attendants must be able to reach overhead bins but does not exceed 5’9”. All new hires must complete a background check, fingerprint check, and drug test prior to attending the training program.

Physical requirements include, but are not limited to:

· Lift luggage up to 75 lbs
· Lift liquor kit up to 35 lbs
· Lift beverage trays up to 12 lbs
· Lift special needs passenger up to 150 lbs
· Lift ice bags and meal trays up to 3 lbs
· Open and close and aircraft door with a force up to 39 lbs with includes pushing and pulling motion
· Push or pull a beverage or meal cart with a force up to 29 lbs
· Able to walk with at a slow gait, balance required
· Able to stand with balance in flight
· Able to sit, climb, stoop/bend, reach, twist, and crouch for long periods of time

Placement for Flight Attendants:
During training, the flight attendants are assigned a base in which they will work. The bases are Houston, TX, Newark, NJ, Cleveland, OH and Chicago, IL. Although flight attendants are not required to live full time in their base city, they are required to set up some type of living arrangement that will enable them to be available to fly as needed at the Flight Attendant’s expense.

Once training is completed, new flight attendants are placed on reserve status where they could remain for a minimum of one year. This means they work when called upon to fill in for absent or vacationing flight attendants or on extra flights. The Flight Attendants must be able to get to their assigned base airport within 60 minutes of call out. After being on reserve status, flight attendants bid for regular assignments, and generally get their choices based on airline system seniority.

Compensation for Flight Attendants:
The starting salary is $19.00 per flight hour with a guarantee of 80 hours per month. This equals $1520.00 per month and $18,240.00 per year gross earnings. In addition, flight attendants are paid a per diem of $1.80 for each hour of active duty.

A Day in a Flight Attendant's Life:
On a typical day a flight attendant will:
· Proceed to the airport and park in a remote parking lot to take an employee bus to the terminal
· Locate their assigned aircraft from their schedule and wait for their crew to board
· Be briefed by the aircraft captain on emergency evacuation procedures, coordination of the crew, the length of the flight, expected weather conditions, and special information having to do with passengers
· Make sure that first-aid kits and other emergency equipment are aboard and in working order
· Assess the passenger cabin to make sure there are adequate supplies of food and beverage
· Greet passengers as they enter the aircraft, check their tickets, answer any questions pertaining to the flight and assist them with carry-on bag stowage
· Instruct passengers in the use of emergency equipment and exit row seating requirements
· Check to see that passengers' seat belts are fastened, seats are in the upright position, and bags are properly stowed prior to takeoff
· Assist passengers in the event of an emergency
· Reassure passengers in the event of turbulence
· Direct passengers off of the aircraft in the event they must evacuate due to an emergency situation
· Distribute beverages and snacks
· Help those needing assistance, e.g. small children, elderly or disabled passengers
· Administer first aid to ill patients
· Prepare reports on passengers' medical problems, lost and found articles, and condition of cabin equipment
· Remain overnight in company selected hotels. The normal schedule for a first year Flight Attendant may consist of 5 nights away from base at a time for up to 3 times per month.
Job Grade: Flight Attendant Pay Scale



Address:


Telephone: N/A
Fax: N/A
Direct Link: http://tbe.taleo.net/NA4/ats/careers/requisition.jsp?org=EXPRESSJET&cws=1&rid=322