Company Name: Mesa Air Group
Position: Base Administrator
Description: Responsible for managing scheduling, organizing files, creating correspondence, tracking data, creating reports, and for providing a high level of support to and for Pilots and Flight Attendants as well as assisting with operations in the respective domiciles.
Essential Functions:
Assess and work to resolve Customer Service issues with flight attendants and pilots
Responsible for maintaining flight attendant and pilot files and records of customer complaints/compliments
Monitor pilot and flight attendants based on performance, appearance and compliance with company policies and procedures.
Responsible for all administrative paperwork for pilots and flight attendants their respective domiciles.
Assume responsibility for crew ID for all flight attendants and pilots.
Responsible for communication with crew trac.
Responsible for all flight attendant/pilots that are recommended for light duty and the coordination of assignments with departments at corporate to assign tasks.
Responsible for handling all administrative duties for flight attendants and pilots which includes but not limited to OJI, leaves, terminations, hiring, training, orientations, attendance, disciplinary actions, and etc.
Responsible for coordinating all meetings, travel and lodging arrangements for pilots and flight attendants.
Ability to complete project accurately in a timely manner.
If applicable, attend daily, weekly or monthly code share meetings
Monitor operational delays and cancellations
Other duties assigned to perform requirements of the position.
Minimum Job Requirements:
Have understanding of Mesa/Freedom Airline Operations
Demonstrate strong leadership and managerial skills
Must have a high school diploma or GED.
Accurate and attentive to details.
Strong organizational skills.
Advanced knowledge of Microsoft word, excel, and PowerPoint.
Minimum of one year experience in aviation operations
Excellent customer service skills
Ability to write routine reports and correspondence
Speak effectively before groups of employees for new hire orientation
Ability to work in a fast-paced multi-tasking, hands-on environment
Address:
Mesa Air Group
410 N. 44 Street Suite 700
Phoenix, AZ 85008 USA
Telephone: N/A
Fax: N/A
Direct Link: http://www.airlineapps.com/transition/76/job_details.asp?jobid=242457&companyid=76
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