Mesaba

Company Name: Mesaba Airlines
Position: Flight Attendant (Memphis) - Information Session - March 3 , 2011
Description: Location: MEM - Memphis, TN
Job Code: H114
# of openings: 8

Mesaba Airlines is seeking customer service oriented,
dependable professionals to join our Memphis, TN based
Flight Attendant team.

If you are interested in a fast paced, exhilarating career
with Mesaba Airlines as a flight attendant, please join us
for one of our:

Flight Attendant Information Sessions

Thursday, March 3rd 8am & 2pm

The sessions will be held at:

Holiday Inn Select
Memphis East Poplar & I-240
5785 Poplar Ave.
Memphis, TN

Attending an Information Session and applying online is a
requirement of this position. Business attire is required
along with your resume. Late applicants will not be
admitted. The session lasts approximately 3 hours.

Mesaba Airlines offers competitive wages, health/dental
insurance, 401(k), paid training and a team-oriented
environment. We also offer free and reduced travel
privileges on Mesaba, Delta and several other airlines!

FLIGHT ATTENDANT

JOB OBJECTIVE

Responsible for the safety and service of passengers on
board Mesaba Airlines aircraft and compliance with all
Company policies, procedures and Federal regulations.
Maintains a high level of energy while working
independently and in a team environment. Represents
Mesaba Airlines in a positive manner in all interactions.

SPECIFIC DUTIES AND RESPONSIBILITIES
Achieve and maintain FAA flight attendant certification and
perform duties as a flight attendant.
Maintain reliability and on-time departures to support
airline operational performance.
Adhere to established uniform and appearance guidelines.
Project a professional image and attitude that commands
respect for the position and Company.
Perform basic procedures of check-in, pre-flight, boarding,
pre-departure, inflight, and arrival per safety and service
standards.
Maintain all safety related functions while on duty
including; passenger safety demonstration, emergency
equipment verification, securing the aircraft cabin, and
handling any aircraft emergency.
Handles passenger situations using leadership skills per
Company guidelines in situations including medical
events, special needs customers and security situation.
Maintain the Company cleanliness focus by inspecting,
grooming and maintaining aircraft cabin interior.
Ability to handle customer service challenges per
departmental customer service standards.
Comply with departmental procedures for on board food
and beverage service, sales and deposit requirements.
Assist customers as needed with location for carry-on
luggage to meet Federal regulations.
Perform other duties as assigned.

ESSENTIAL JOB SPECIFICATIONS

Minimum Education and/or Experience Required:
High school diploma or equivalent
Previous public contact/customer service experience
preferred
Must be 21 years of age

Skills Required:
Possess good verbal communication skills
Must be able to read, write, and speak the English
Language
Customer service abilities
Working Conditions:
Primarily on the aircraft in a pressurized cabin environment
Varied locations including airports, hotels, crew rooms,
ramp areas and domiciles

Working Hours/Schedule:
Must be willing and able to work a variety of days and shifts
including mornings, evenings, nights, weekends, and
holidays
Must be able to maintain the minimum required monthly
flight hours
Must be able to be away from home for extended days at a
time

Training Requirements:
Able to successfully pass FAA approved flight attendant
training program
Able to successfully pass Inflight Operating Experience
training (IOE) on board the aircraft
Able to successfully pass FAA approved flight attendant
annual recurrent training program
Able to successfully pass any additional required training
per Company and/or FAA

Other Requirements/Qualifications:

Have sufficient vision and ability to safely perform the
essential functions of the position
Height is less than 6 feet tall
Must possess a valid Passport
Have not been convicted of a DWI/DUI in the past 10 years
or have obtained a waiver.
Authorization to work in the United States
Must be able to fulfill a Federal Aviation Administration
(FAA) required ten-year work history and a fingerprint
criminal background check
Must be able to pass FAA pre-employment and random
drug tests
Must be able to lift 35 pounds on a repetitive basis
Must be able to stand and walk continuously during work
shift
Must be able to bend and twist frequently while handling
luggage, beverages, and snacks
Must be able to reach up to 65 inches tall with both arms
Must be able to endure repetitive variances in altitude and
cabin pressure
Must be able to push and move a beverage or meal cart
Must be able to serve and travel onboard with all in flight
food and beverage products
Must be able to work a minimum of 75 flight-time hours
per month
Must be able to check and properly use all emergency
equipment in the aircraft
Must be willing and able to work a variety of days and shifts
including mornings, evenings, nights, weekends, and
holidays
Must be constantly alert and have the ability to act in an
emergency situation
Must meet FAA requirements of being able to clasp the
jumpseat/seatbelt/harness assembly without modification
in any manner including use of a seat belt extension to
achieve closure.
Must meet Canadian Immigration entry requirements.

•Starting Pay:
Guaranteed minimum payment of 75 flight hours per
month
•Current wage is $16.47 per flight hour, with annual
increases
•($16.47 x 75 flight hours = $1,235.25)
Average income for first year is approximately $16,000

PHYSICAL REQUIREMENTS OF POSITION

Activity Seldom Occasionally Frequently Always
Sitting X
Standing X
Walking X
Repetitive Movement X
Lifting/Carrying up to 30 lbs. X
Lifting/Carrying up to 30-50 lbs. X
Lifting/Carrying up to 50-70 lbs. X
Pushing/Pulling X
Speaking X

Items generally lifted and/or carried:Luggage, passenger
coats/jackets, beverage supplies, galley supplies,
communication equipment/phone.

Items requiring push/pull: Aircraft door latch, open/close
door, staircase on aircraft, galley service carts, onboard
wheelchair, wardrobe compartments, opening/closing
overhead compartments.

OTHER REQUIREMENTS OF POSITION

Activity Seldom Occasionally Frequently Always
Reading, Spelling and Alphabetical Ordering X
Detailed Work X
Confidentiality X
Problem Solving X
Math and Numerical Ordering X
Reasoning X
Verbal Communications X
Written Communications X
Customer Contact X
Multiple Concurrent Tasks X
Constant Interruptions X

Seldom = Less than 25% (0-2 hours)
Occasionally = More than 25% but less than 50% (2-4
hours)
Frequently = More than 50% but less than 75% (4-6 hours)
Always = More than 75% (more than 6 hours)

Hearing with reasonable correction to normal range:
Essential _X__ Non-essential___
Seeing with reasonable correction to normal range:
Essential _X__ Non-essential___

Address:


Telephone: N/A
Fax: N/A
Direct Link: http://www.mesaba.com/index.php?option=com_content&task=view&id=19&Itemid=39